Privacy policy
Version: 1.0
Last Updated: [March 11, 2025]
1. General Provisions
This Privacy Policy defines the procedures for collecting, using, storing, and protecting personal data of users interacting with the Crypto Raiders service (“Company,” “we,” “our,” or “us”).
By using the website and services, the user agrees to the terms of this Privacy Policy.
2. Personal Data We Collect
During the use of the service, the following categories of data may be processed:
| Data Category | Description |
|---|---|
| Account Data | Email, Telegram username, user ID. |
| Subscription Information | Subscription status, payment history (including transaction identifiers). |
| Technical Data | IP address, device and browser information, Firebase Push Token, Telegram Bot Chat ID. |
| Cookies and Log Files | Information about interactions with the website. |
| API Data | Non-transactional trading data from exchanges, accessible only in read-only mode if the user has provided valid API keys. |
3. Purposes of Data Processing
The processing of personal data is carried out for the following purposes:
- Providing access to the service and its features.
- Analyzing and improving the performance of the service.
- Supporting users and processing inquiries.
- Complying with legal requirements.
Personal data is not used to provide personalized financial or investment advice.
4. Data Sharing with Third Parties
We do not share personal data with third parties, except in cases where it is necessary for the operation of the service or required by law.
In particular, data may be transmitted to analytics services such as Google Analytics and Facebook Pixel for statistical purposes. In such cases, only anonymized and aggregated data that cannot be used to identify individual users is processed.
Payment processing is carried out through the GoURL payment service. This service does not collect bank card details or payment credentials; however, it may store the user’s ID and technical data (IP address, browser, cookies) in accordance with its Privacy Policy.
We may disclose personal data to government authorities if legally required to do so in response to a valid official request.
5. Data Storage and Protection
We take measures to protect personal data from unauthorized access, modification, and distribution. Data is stored on secure servers and transmitted in encrypted form.
6. User Rights
Users have the right to:
- Request access to their personal data.
- Request correction or deletion of their data.
- Restrict the processing of their data or withdraw consent for its processing.
To exercise these rights, users must contact us at the address provided below.
7. Policy Updates
We reserve the right to amend this Privacy Policy. Any changes will be published on this page with the date of the last update.
8. Contact Information
For questions regarding the processing of personal data, please contact us at: [email protected].